We want to be your partner in health care and we take that trust seriously. Our staff is available by phone throughout working hours to answer any procedural questions you might have before your visit. Translators are available for Russian and Spanish speaking patients. Insurance and billing specialists are on staff to help you with financial issues. Our medical records staff will be happy to track down films done at other facilities for comparison with your exam at EPIC. If you have a unique need let us know. Whether it be a specific scheduling request by your doctor’s office or simply getting help from your car to the center, our staff is ready to make all the necessary arrangements prior to your visit.
We know that diagnostic tests can be very stressful and we want to make very sure everything is done to make you comfortable. If you have had a bad experience with a test in the past, please tell your technologist. Don’t hesitate to ask questions and take advantage of our online resources like exam preparations, frequently asked questions and pre-registration.
EPIC Imaging is a family of outpatient centers whose only focus is diagnostic imaging. We understand your needs and the needs of your physician. Your care does not stop when you leave the center. We will deliver your films and report directly to your physician in time for your next appointment as well as any other physician or specialist involved in your care. There is always a radiologist on premises to consult with your doctor or answer any questions that may arise from your test.
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