EPIC accepts virtually all insurance plans, however, we may not be preferred providers for all plans. Our billing and insurance personnel are available to assist you with any questions. Please call the center with the information on your insurance card.

Yes. Our onsite financial counselors will be happy to discuss payment plans.

EPIC Imaging maintains the most technologically advanced facilities in Oregon. All equipment is state-of-the-art and undergoes rigorous, daily quality control checks to yield the highest degree of accuracy. In addition, we conduct frequent and regular preventive maintenance checks. Many of our departments are individually accredited by the American College of Radiology. To achieve this accreditation, an ACR board of experts regularly reviews our films and monitors our quality control efforts.

Radiologists are medical doctors who have chosen to specialize in the field of imaging for the diagnosis and treatment of disease. The most important task of the radiologist is to interpret the data from your procedure and combine that information with the clinical findings of your doctor. We commonly refer to this process as a "reading." The goal of the reading is to provide your physician with a clearer picture of what is happening inside your body.

Yes. All EPIC radiologists are board certified by the American Board of Radiology which means they have completed a radiology residency and examinations as well as maintaining ongoing educational programs. In addition many of our radiologists hold fellowships in subspecialties like neuroradiology, musculo skeletal imaging, abdominal imaging, women's imaging, head and neck, etc.

Not always. Your primary contact will probably be with the technologist who administers your exam. It depends on the exam. Some require the direct supervision of a radiologist while others are performed completely by the technologist and reviewed afterwards by the radiologist. However, if you'd like to speak with the radiologist, we will make every effort to accommodate your request.

A technologist is a person specially trained to operate the diagnostic imaging equipment and to position patients to achieve the clearest images possible. While technologists are not medical doctors they do work closely with the radiologist reviewing patient histories, presenting histories and preliminary films to the radiologist and making sure all patients are as comfortable as possible.

Yes. EPIC employs only registered technologists who specialize in a particular area (or modality) such as MRI, Mammography, CT, etc.

Generally not. Your results are forwarded to your physicians within 1 to 2 days. It is very important for your physician to compare our conclusions with his or her clinical findings in order to present you with a complete diagnosis.

No. All films must remain as part of the permanent records of EPIC Imaging. At any time, your physician may request your films for review. When finished, they are returned to the center. We strongly recommend patients keep ongoing records of where their exams are conducted to allow easy access to the films. Sometimes patients are confused by this, feeling that they have paid for the film as part of the exam fee. Actually, what the exam fee covers is the service and expertise of the radiologist.

Copies can be made for your personal files although they are costly. Our staff will be happy to provide you with an estimate based on the number of films in your study.

Absolutely. We respect the desire of patients to seek second opinions in their care. Simply call our Medical Records department with the name and address of the physician.